Introduction
Template ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email template management service.
By using Template, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Email address (for account creation and authentication)
- Name (if provided during registration)
- Profile information you choose to add
Template Data
- Email templates you create and store
- Template content, including text and formatting
- Template variables and personalization data
- Template usage statistics
Gmail Integration Data
- Gmail account email addresses you connect
- OAuth tokens for Gmail access (securely encrypted)
- Email sending history through our service
- Connection status and preferences
Technical Information
- IP address and device information
- Browser type and version
- Usage patterns and feature interactions
- Error logs and performance data
How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain the Template service
- Process and authenticate your account
- Store and manage your email templates
- Enable Gmail integration and email sending functionality
- Improve our service and develop new features
- Communicate with you about your account and updates
- Ensure security and prevent fraud
- Comply with legal obligations
Gmail Integration
When you connect your Gmail account to Template:
- We use Gmail's OAuth 2.0 for secure authentication
- We only request the minimum permissions needed (send email on your behalf)
- We do not read, store, or access your existing Gmail messages
- OAuth tokens are encrypted and stored securely in our database
- You can disconnect your Gmail account at any time
- When disconnected, we securely delete your OAuth tokens
Important: Template only sends emails through Gmail when you explicitly initiate the action. We never access your Gmail inbox or send emails without your direct instruction.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our service
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale, user information may be transferred as part of the transaction
- Consent: We may share information with your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Data encryption in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- OAuth tokens are encrypted using industry-standard methods
- Limited access to personal data on a need-to-know basis
While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Withdrawal: Withdraw consent for data processing where applicable
- Restriction: Request limitation of processing in certain circumstances
To exercise these rights or for any privacy-related questions, please contact us using the information provided below.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active and for 30 days after deletion
- Template Data: Retained while your account is active and for 30 days after deletion
- Gmail Tokens: Deleted immediately when you disconnect your Gmail account
- Usage Logs: Retained for up to 12 months for security and improvement purposes
Policy Updates
We may update this Privacy Policy from time to time. When we do, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes via email or through our service
- Provide the updated policy on our website
Your continued use of Template after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
We are committed to resolving any privacy concerns promptly and transparently.